Staff Directory

Administration

Frank

Frank Blalark
Phone: 919-684-9007
Fax: 919-684-4500
frank.blalark@duke.edu

Frank Blalark
Assistant Vice Provost and University Registrar

Responsibilities: Overall management of the office and is involved campus wide on projects involving student records and registration, data privacy, and informing and interpreting academic policy, as it relates to student records and registration.

Bio: Frank joined the Office of the University Registrar in August 2015. He comes to Duke from Purdue University, where he served as the University Registrar. Prior to that, he worked as Director of the Office of the Registrar at the University of Minnesota - Twin Cities, where he received his PhD in Education Policy and Administration, with a concentration in Higher Education Administration. He is originally from Las Vegas, Nevada.

Bill

Bill Burig
Phone: 919-684-9028
Fax: 919-684-4500
abbj@duke.edu

Bill Burig
Associate University Registrar

Responsibilities: Manages the day-to-day operation of the office; reporting; grade submission; web site management; class rank percentiles.

Bio: Bill has worked at Duke since 1993 and assumed the Associate University Registrar position in 2004 where he manages the day-to-day operations of the office. Bill is originally from New Wilmington, PA, and graduated from Westminster College (PA) with a BA in Sociology. Bill earned a M.Ed. from the University of Georgia.  Bill and his wife, Barbara, live in Durham. Together they have two grown children, Amy and Jonathan, and a rambunctious yellow Labrador Retriever named Maddie.

 John

John Campbell
Phone: 919-684-1208
Fax: 919-684-4500
j.campbell@duke.edu

 

John Campbell
Associate Registrar & Sr. Associate Director, SISS

Responsibilities: Coming soon!

Bio: Coming soon!

 

Lisa Palmano
Phone: 919-684-3146
Fax: 919-684-4500
lyoung@duke.edu

Lisa Palmano
Assistant to the University Registrar

Responsibilities: Provides support to the University Registrar; departmental budgeting/payroll and recordkeeping; performs office manager duties (e.g. scheduling, maintaining inventory, purchasing, and supervising work-study students).

Bio:  Lisa started working at Duke University in February of 1996, gaining professional experiences within the departments of Surgery, Botany, and Sociology.  She left Duke in 2015 to pursue a career opportunity in upstate New York.  Lisa returned to Duke in September 2017 to work in her present position.  She has spent most of her professional career in staff assistant roles where she honed her skills in project management, planning, and financial operations.  Lisa has two grown daughters, Ashley and Jennifer, and a Pomapoo named Daisy May.

Class/Classroom Scheduling, 25Live, and Communications

 

Bahar Rostami
Phone: 919-681-5833
Fax: 919-684-4500
bahar.rostami@duke.edu         

Bahar Rostami
Assistant University Registrar

Responsibilities: Editor of the University Bulletins, class scheduling, oversees the course catalog, and manages social media. 

Bio: Bahar joined the Office of the University Registrar in 2014. She has a background in web design and communications. She received her bachelor’s degree in Communication Studies from the University of North Carolina at Chapel Hill and her master’s degree in Interactive Media from Elon University. After moving around for several years, she is excited to be back in her hometown of Durham. When she’s not working, she’s obsessively taking photos of her two cats, Lucy and Sgt. Pepper.

Kimberly 

Kimberly Black
Phone: 919-684-9033
Fax: 919-684-4500
kimberly.black@duke.edu

Kimberly Black
Staff Specialist

Responsibilities: Responsibilities include course scheduling, independent study setup, and exam petitions.

Bio: Kimberly joined the Office of the University Registrar in March 2016 and previously worked for three years in the Registrar’s office at her alma mater, Barton College. She received her bachelor’s degree in Mass Communications from Barton College and a master’s degree in Higher Education Administration from Columbia College. Kimberly is originally from Melbourne, Florida and enjoys the North Carolina weather. When she’s not working, she is spending quality time with her family. Kimberly and her husband, George, share the love for sports and working in higher education.

 

Katie Dunn
Phone: 919-681-5831
Fax: 919-684-4500
katie.dunn@duke.edu          

Katie Dunn
Facilities Scheduling Coordinator

Responsibilities: Katie oversees classroom scheduling and the 25Live room scheduling software.

Bio: Katie began working at Duke University in 2015 as a space coordinator in the School of Medicine and joined the Office of the University Registrar in August 2017.  Katie graduated from UNCW in 2007 with a BA in Communications Studies and lives in Raleigh, NC.  When she's not working, she is either spending time with family and friends or taking her dog Sadie for a walk.

 Keely

Keely Fagan
Phone: 919-681-5832
Fax: 919-684-4500
kdf18@duke.edu

Keely Fagan
Publications Coordinator

Responsibilities: Assists with all University Bulletins, responsible for the course catalog, and assists with the office website and social media sites.

Bio: Keely joined the Office of the University Registrar in 2016. After receiving her bachelor’s degree from Columbia College in South Carolina in 2012 and attending a graduate program that summer in New York, Keely worked as an editor and writer for a literary criticism reference series. In her spare time, she loves to read and travel.

Veterans Benefits, Compliance and Reporting

 Amy Gleason

Amy Gleason
Phone: 919-684-5758
Fax: 919-684-4500
amy.gleason@duke.edu

Amy Gleason
Assistant Registrar for Compliance and Reporting

Responsibilities:  Amy certifies student athletes for intercollegiate and club sport participation, manages the compliance and training for the Family Educational Rights and Privacy Act (FERPA), supervises the creation of the many reports created for campus departments and the National Student Clearinghouse, serves as the Perceptive Software office liaison, and oversees the certification process for students receiving military benefits.

Bio:  Amy joined the OUR staff in 2015 after moving to Durham from frigid Wisconsin where she previously served as the registrar at a small, private, liberal arts college. She is originally from Burlington, Wisconsin and earned her bachelor’s and master’s degrees from the University of Wisconsin-La Crosse. While not at work, she enjoys running, biking and reading. She and her husband Scott are big sports fans, especially college basketball, and her allegiance will always be to the Green Bay Packers.

 Anna

Anna Kourouniotis
Phone: 919-668-1205
Fax: 919-684-4500     
anna.kourouniotis@duke.edu

Anna Kourouniotis
Data Administration Analyst

Responsibilities: Current responsibilities include National Student Clearinghouse runs, academic calendar setup, quality control, statistics, various standardized reporting, and running queries to provide ad hoc reports for departments all over Duke.

Bio: Anna joined the team in Fall 2015 after having worked in Registrar’s Offices both at Cornell University and DEREE - The American College of Greece. She has lived and worked in three countries and transitioned wholeheartedly into Higher Ed in 2011. She graduated with a BS in Computer Information Systems from DEREE and a MA in New Media and Society from The University of Leicester. Anna likes to spend her free time painting, running, getting shattered at the game of Chess by her husband, and playing what she devotedly refers to as World Football.

Dawn

Dawn Schaefer
Phone: 919-684-4225
Fax: 919-684-4500
dawn.schaefer@duke.edu

 

Dawn Schaefer
Veterans Education Benefits Coordinator

Responsibilities: VA file creation and certification; serves as the School Certifying Official for Veterans Benefits.

Bio:Dawn joined the Office of the University Registrar in 2006. Dawn is currently a University Transfer student at Durham Tech and in her remaining spare time enjoys reading, crafts, and spending time with family, including her cat, appropriately named Sassy.

Records

Harry

Harry Nelson
Phone: 919-684-5655
Fax: 919-684-4500
harry.nelson@duke.edu         

Harry Nelson
Assistant University Registrar

Responsibilities: Transfer credit, graduation, academic plans, grade roster creation and post processes, honors & awards, and transcript/enrollment verifications.

Bio: Harry is the Assistant University Registrar for Records. He joined the Office of the University Registrar in May 2000, during the implementation of PeopleSoft, and maintains an open door policy. Harry completed his BA in History with a minor in Education at Duke University in December 2012. Harry is a Long Island, NY native enjoying the milder N.C. weather. He is also an avid softball player/coach.

Jean

Jean Ross
Phone: 919-684-9032
Fax: 919-684-4500
jean.ross@duke.edu

Jean Ross
Staff Specialist

Responsibilities: Processes student transcripts, enrollment and degree verifications, replacement diplomas, and greets everyone that visits the office.

Bio: When Jean is away from Duke, she is an avid movie buff and enjoys travelling and shopping.

Mark

Mark Taylor
Phone: 919-684-9029
Fax: 919-684-4500
taylorm@duke.edu

Mark Taylor
Staff Specialist

Responsibilities: Processes transfer credit, prematriculation credit, student returns, attritions, academic program and plan changes, International Placement scores, Advanced Placement posting, transfer student records, graduation processes, Interinstitutional, Robertson Scholar, and Joint German PhD records and registration.

Bio: Mark joined the Office of the University Registrar in 2004 after six years in various admissions capacities at the University of Georgia. After growing up in suburban Washington, DC, his family has called this area home since 1987. He received a BA degree in Sociology from Lenoir-Rhyne University in Hickory. Mark happily commutes to Duke from his home in Raleigh.

Registration

 

Kristin Bonifer
Phone: 919-684-9075
Fax: 919-684-4500
kristin.bonifer@duke.edu       

Kristin Bonifer
Assistant University Registrar

Responsibilities: Oversees the registration processes for eight schools within the university and manages the schools’ academic calendars within the student records system.

Bio: Kristin is a transplant from the Washington, DC area. She previously worked for 7 years at George Mason University, located in Northern Virginia, in positions spanning registration, records, scheduling, catalog, and enrollment management. Originally from New York, Kristin received her BA in Psychology from the George Washington University and an MS in Counseling & Personnel Services from Fordham University.

Kelsey 

Kelsey Liddle
Phone: 919-684-9030
Fax: 919-684-4500
kelsey.liddle@duke.edu

Kelsey Liddle
Staff Specialist

Responsibilities: Study abroad credit, dean’s permissions, cross-list changes, as well as assisting with social media.

Bio: Kelsey joined the office in March 2016. Originally from Riverside, California, she came to North Carolina to attend Elon University where she received her BA in Psychology. Before deciding she wanted to work in higher education, Kelsey worked as an office assistant for a product development company in Raleigh. While away from work, she enjoys listening to podcasts, reading, and exploring the Raleigh/Durham area.