Current responsibilities include advocating and implementing processes that ensure data quality and consistency, designing and developing business intelligence solutions, preparing and reporting on data for the National Student Clearinghouse, compiling enrollment statistics, and processing ad hoc reports for departments all over Duke. Anna represents Duke University at various internal, local, regional and national conferences focused on technical and reporting solutions. Anna also coaches staff members on reporting and PS query methodology.

Manages the day-to-day operation of the office; reporting; grade submission; web site management; class rank percentiles.

Transfer credit, graduation, academic plans, grade roster creation and post processes, honors & awards, and transcript/enrollment verifications.

Oversees classroom scheduling and manages the 25Live room scheduling software.

Provides support to the University Registrar; departmental budgeting/payroll and recordkeeping; performs office manager duties (e.g., scheduling, maintaining inventory, purchasing, and supervising work-study students).

Processes transfer credit, prematriculation credit, student returns, attritions, academic program and plan changes, International Placement scores, Advanced Placement posting, transfer student records, graduation processes, and Interinstitutional, Robertson Scholar, and Joint German PhD records and registration.

Assists and supports the Office of the Registrar in planning, implementing, and defining processes for special degree programs and special projects. Particular focus on the Duke/Duke Kunshan joint degree and the establishment of all academic record management activities for Watts School of Nursing.