Senior Leadership Team
Contact:
email: frank.blalark@duke.edu | phone: (919) 684-2813
Responsibilities:
Overall management of the office and is involved campus wide on projects involving student records and registration, data privacy, and informing and interpreting academic policy, as it relates to student records and registration.
About:
Frank joined the Office of the University Registrar in August 2015. He comes to Duke from Purdue University, where he served as the University Registrar. Prior to that, he worked as Director of the Office of the Registrar at the University of Minnesota - Twin Cities, where he received his PhD in Education Policy and Administration, with a concentration in Higher Education Administration. He is originally from Las Vegas, Nevada.
Contact:
email: suze.bear@duke.edu | phone: (919) 684-9028
Responsibilities:
Manages the day-to-day operation of the office; grade submission; web site management; class rank percentiles.
About:
Suze joined the University Registrar’s Office as Associate University Registrar in July 2022. Her career at Duke started in 2007 in the Registrar Office’s at Duke Law School where she held positions as Assistant Registrar and Registrar. She departed the Law for the Office of the University Registrar as the Senior Director of Curriculum Management. Suze earned a JD from Georgia State University College of Law and earned her Bachelor of Arts Degree from Davidson College. She practiced law in Boston before relocating with her family back to North Carolina and determining that university administration was a good fit. In her spare time, she enjoys exploring local hiking trails, breweries, used records stores, and new travel destinations.
Contact:
email: lisa.palmano@duke.edu | phone: (919) 684-3146
Responsibilities:
Provides support to the University Registrar; departmental budgeting/payroll and recordkeeping; performs office manager duties (e.g., scheduling, maintaining inventory, purchasing, and supervising work-study students).
About:
Lisa started working at Duke University in February of 1996, gaining professional experiences within the departments of Botany, NSOE and Sociology. She left Duke in 2015 to pursue a career opportunity in upstate New York. Lisa returned to Duke in September 2017 to work in her present position. She has spent most of her professional career in staff assistant roles where she honed her skills in project management, planning, and financial operations. Lisa has two grown daughters, Ashley and Jennifer, and a Pomapoo named Daisy May.
Academic Assessment
Contact:
email: alessandra.dinin@duke.edu | phone: (919) 684-1011
Responsibilities:
Operations director of the Office of University Assessment, providing guidance and consultative expertise for assessment activities across academic programs and academic support services associated with education. Core responsibilities include the development and maintenance of the assessment infrastructure (data acquisition and maintenance), data analytics, enterprise reporting systems, and project management.
About:
Alessandra joined the Office of University Assessment in March 2017. Early in her time at Duke she completed her PhD at North Carolina State University in Educational Policy and Research Analysis, Higher Education Administration. She serves as a Trinity College Advisor and enjoys teaching for the Graduate School's Certificate in College Teaching.
Contact:
email: jlh9@duke.edu | phone: (919) 668-1617
Responsibilities:
Overall strategic planning for academic outcomes assessment in undergraduate education, including both the general education and individual programs; coordinating and ensuring appropriate use of student data for assessment analytics; assessment consultation with academic department officers, faculty and staff.
About:
Jennifer Hill has worked in learning outcomes assessment for over 18 years, appointed Director in 2020. She teaches research methods in the Program in Education at Duke, supervises undergraduate honors theses, and serves as an undergraduate pre-major advisor. She is active with the Southern Association of Colleges and Schools Commission on College, participating in reaffirmation off- and on-site visits and chairing the 2021 and 2022 SACSCOC Annual Meeting planning committees. She received her AB in History and Political Science from the University of Notre Dame, followed by an MA in Political Science (Duke University), as well as MEd and EdD degrees in Education (North Carolina State University). Jennifer lives in Cary, NC with her husband and two children. She volunteers in the Wake County public schools assisting with school improvement committees and program evaluation, and she is active in the North Carolina Odyssey of the Mind.
Contact:
email: becca.ibarra@duke.edu | phone: (919) 660-3935
Responsibilities:
Managing administration of course evaluations processes in the Watermark system, including timeline; communications; and guidance for departments, instructors, and students. Providing support for the Office of University Assessment, including but not limited to the following areas: data management, general education assessment, program projects and communications and outreach.
About:
Becca has been working at Duke since 2018, and came to her current role in late 2020 from the Office of Academic Deans, Trinity College, where she supported courses and curriculum. She also serves as an academic advisor and is a visual abstract artist.
Contact:
email: lisa.mccool-grime@duke.edu | phone: (919) 684-4624
Responsibilities:
Supporting administration of course evaluations processes in the Watermark system especially data processes; supporting the maintenance of the assessment infrastructure (data acquisition and maintenance); analyzing and reporting academic, bio-demographic, and attitudinal data to support regular and ad hoc assessment initiatives including but not limited to internal assessment, program evaluation, or educational research.
About:
Lisa joined Duke's Office of Academic Assessment in June of 2024 as a research analyst, transitioning from 15+ years of teaching high school mathematics, 9 of which were at Durham's Southern School of Energy and Sustainability. During the summers of 2021 - 2023, she worked with Dr. Kirsten Wickelgren on implementing the Mathematics Employment Experience for High School Students at Duke. She is a native plant nerd and a parent to a pretty great teenager who has been and continues to be educated well in Durham Public Schools.
Contact:
email: marina.wagemaker@duke.edu | phone: (919) 684-0222
Responsibilities:
Providing guidance and consultative expertise for assessment activities across academic programs and academic support services associated with education. Assisting with the design of assessment projects and initiatives. Supporting administration of course evaluations processes in the Watermark system and effective use of evaluation results. Supporting the maintenance of the assessment infrastructure (data acquisition and maintenance); analyzing and reporting academic, bio-demographic, and attitudinal data to support regular and ad hoc assessment initiatives including but not limited to local review, evaluation, or research.
About:
Marina joined the Office of University Assessment in June 2024. She received her PhD in Educational Psychology from North Carolina State University in August 2022. She has experience teaching PreK through higher education in North Carolina and abroad in Argentina, Estonia, Finland, Mexico, and South Korea. She also serves as an academic advisor and sings in the Duke Chapel Choir.
Academic Records
Contact:
email: megan.gotimer@duke.edu | phone: (919) 684-5655
Responsibilities:
Internal transfer credit, graduation, academic plan/program changes, grade roster creation and post processes, honors & awards, and transcript/enrollment verifications, and AP/IB credits
About:
Megan joined the Office of the University Registrar in March 2020. She previously worked at Georgetown University in the Department of Performing Arts as an Academic Administrator where she managed scheduling, registration, and served as assistant to the department Chair. Prior to starting her career in higher education, Megan worked in political research in Washington, DC. She received her BA in Political Science and Media Arts and Design from James Madison University and her MA in Higher Education, Community College and University Leadership from Appalachian State University. Outside of work, Megan loves to cook, read, and spend time with her family.
Contact:
email: natavan.mammadli@duke.edu | phone: (919) 684-9029
Responsibilities:
Coordinates all student records pertinent to special programs (e.g. Interinstitutional registration, Robertson Scholars, German joint degree program with UNC-CH, Continued Education); processes returns and external transfer credit
About:
Starting with her professional career in Azerbaijan, Natavan has always worked in higher education and research with a focus on domestic and international development. She began her career at Duke University in February 2013 and joined the OUR team in October 2021. In addition to her undergraduate degree in Geography and graduate degree in Economics & Management from Azerbaijan, Natavan earned her MA in Russian and East European Studies and Certificate in International Development from the University of North Carolina at Chapel Hill.
Contact:
email: jean.ross@duke.edu | phone: (919) 684-9032
Responsibilities:
Processes student transcripts, enrollment and degree verifications, replacement diplomas, and greets everyone that visits the office.
About:
When Jean is away from Duke, she is an avid movie buff and enjoys traveling and shopping.
Contact:
email: anthony.strimple@duke.edu | phone: (919) 684-9075
Responsibilities:
Oversees the student records and registration processes for eight schools within the university and manages the schools’ academic calendars within the student records system.
About:
Tony came to Duke in 2015, and joined the Office of the University Registrar in 2022. Originally from Nebraska, Tony studied mathematics and philosophy at the University of Illinois at Chicago, and received a master’s degree in philosophy from the University of Notre Dame. In his spare time, Tony enjoys backpacking, running, and woodworking.
Contact:
email: lyashia.webb@duke.edu | phone: (919) 684-9030
Responsibilities:
Facilitates student registration for all undergraduate, graduate and professional school students. Responsible for processing study abroad transfer credit.
About:
LyAshia began working at Duke in 2016 and moved to the OUR in 2023. LyAshia is originally from Detroit, MI and has previously worked in higher education in the Registrar’s Office and Student Affairs. Away from work, LyAshia enjoys spending time with her family, watching movies, and being a girl mom.
Curriculum Management: Courses, Classes, & Classrooms
Contact:
email: maggie.douglas@duke.edu | phone: (919) 681-5833
Responsibilities:
Coordinating Editor of the University Bulletins, manages class and classroom scheduling, oversees the course catalog, and manages social media.
About:
Maggie joined the OUR at Duke University in 2019. Originally from Pennsylvania, she earned her BS in Secondary English Education from Pennsylvania State University and an MEd in School Counseling from West Chester University. She has previously worked both in K-12 schools and higher education. Away from work, Maggie enjoys running and eating at Monuts.
Contact:
email: patrina.hemingway@duke.edu | phone: (919) 681-5832
Responsibilities:
Assists with all University Bulletins, responsible for the course catalog, and assists with the office website and social media sites.
About:
Patrina began working at Duke in 2009 and moved to Office of the University Registrar in November 2022. Patrina is originally from New York and earned her BA in Journalism from the University of South Carolina. She is a huge Dr. Who fan and loves all sci-fi movies and television series. She also enjoys walking, reading, and spending time with her family.
Contact:
email: katie.magolan@duke.edu | phone: (919) 681-5831
Responsibilities:
Oversees classroom scheduling and manages the 25Live room scheduling software.
About:
Katie began working at Duke University in 2015 as a space coordinator in the School of Medicine and joined the Office of the University Registrar in August 2017. Katie graduated from UNCW in 2007 with a BA in Communications Studies. When she's not working, she is spending time with her husband, daughter, and two dogs.
Contact:
email: brooke.yoder@duke.edu | phone: (919) 684-9033
Responsibilities:
Works with department and school staff to schedule, maintain, and update classes in the CourseLeaf Section Scheduler (CLSS) tool and PeopleSoft.
About:
Brooke joined the registrar team at Duke University in September 2021. She has worked in a Registrar’s office for the previous five years before coming to Duke. She earned her BBA from Marshall University in Marketing & Management and minored in entrepreneurship. She is a coffee enthusiast and in her spare time she enjoys spending time with family and being in the water, as well as spoiling her nephew Ace.
Curriculum Management: Degree Progress Tracking
Contact:
email: stephen.katsaounis@duke.edu | phone: (919) 684-4623
Responsibilities:
Degree audit, degree progress, and clearance reporting.
Contact:
email: willem.pennington@duke.edu
Responsibilities:
Degree audit, degree progress, and clearance reporting.
About:
Willem re-joined the Office of the University Registrar in August 2023. He received his master's degree in Management and his bachelor's degree in History. Both were through Greenville University. Outside of work, Willem enjoys biking, spending time with his family and getting outdoors.
Contact:
email: coco.wilder@duke.edu
Responsibilities:
Special projects related to degree progress tracking.
About:
Coco began working at Duke in July 2019 and joined the Office of the University Registrar in January 2023. She received her MFA in Writing from Columbia University and BA in History from the University of North Carolina at Chapel Hill. Outside of work, Coco can be found walking her small dog, bouldering at the climbing gym, and spending time with friends.
Data Compliance & Reporting
Contact:
email: julie.ahouse@duke.edu | phone: (919) 684-4225
Responsibilities:
VA file creation and certification; serves as a School Certifying Official (SCO) for students wishing to use Veterans education benefits at Duke.
About:
Julie began working in the Office of the University Registrar in August 2021 as the Veterans Benefits Certifying Official. She has more than 10 years of work experience within the North Carolina Community Colleges System in financial aid which includes the provision of financial aid to veteran students. Julie is a first-generation, non-traditional college graduate who considers herself a life-long learner. She enjoys taking care of her horses, hiking, and visiting state and local parks with her family.
Contact:
email: erin.carlini@duke.edu | phone: (919) 684-4688
Responsibilities:
Serves as a School Certifying Official (SCO) working with students wishing to use VA education benefits at Duke, certifies student athletes for intercollegiate and club sport participation, assists with the compliance and training for the Family Educational Rights and Privacy Act (FERPA), and assists with other matters involving the interpretation of regulations/policies and compliance.
About:
Erin joined the team in August 2024. She previously worked as an educator in South Korea, advised international faculty, managed an immigration program, and advised engineering master's students through their career search. She graduated with a bachelor's degree in Psychology from Sewanee and a master's degree in International Education Policy from the University of Maryland, College Park. Outside of work, Erin enjoys gardening, cooking competitions, and exploring new places.
Contact:
email: amy.gleason@duke.edu | phone: (919) 684-5758
Responsibilities:
Certifies student athletes for intercollegiate and club sport participation, manages the compliance and training for the Family Educational Rights and Privacy Act (FERPA), supervises the creation of the many reports created for campus departments and the National Student Clearinghouse, serves as the Perceptive Software office liaison, and oversees the certification process for students receiving military benefits.
About:
Amy joined the OUR staff in 2015 after moving to Durham from frigid Wisconsin where she previously served as the registrar at a small, private, liberal arts college. She is originally from Burlington, Wisconsin and earned her bachelor’s and master’s degrees from the University of Wisconsin-La Crosse. While not at work, she enjoys running, biking and reading. She and her husband Scott are big sports fans, especially college basketball, and her allegiance will always be to the Green Bay Packers.
Contact:
email: anna.kourouniotis@duke.edu | phone: (919) 668-1205
Responsibilities:
Current responsibilities include advocating and implementing processes that ensure data quality and consistency, designing and developing business intelligence solutions, preparing and reporting on data for the National Student Clearinghouse, compiling enrollment statistics, and processing ad hoc reports for departments all over Duke. Anna represents Duke University at various internal, local, regional and national conferences focused on technical and reporting solutions. Anna also coaches staff members on reporting and PS query methodology.
About:
Anna joined the team in Fall 2015 after having worked in Registrar Offices both at Cornell University and The American College of Greece. She has lived and worked in three countries and transitioned wholeheartedly into Higher Ed in 2011. She graduated with a BS in Computer Information Systems from Deree College and an MA in New Media and Society from The University of Leicester.
Contact:
email: robert.lang@duke.edu | phone: (919) 684-1539
Responsibilities:
Robert supports Duke's administrative, research, and educational activities through a variety of business intelligence and data governance operations. Among his regular responsibilities are responding to ad hoc data and research requests, developing and updating data management and reporting processes and documentation, and ensuring institutional data integrity and accuracy through rigorous quality control mechanisms.
About:
Robert came to Duke in late 2021 as a Research Analyst in the Office of University Assessment and, beginning in 2024, serves as a Business Systems Analyst in the Office of the University Registrar. Prior to Duke, he worked as an analyst at the National Student Clearinghouse, RTI International, and the Center for Responsible Lending. He holds a BA and MA in English from the University of Central Florida and Wake Forest University, respectively, and is currently a doctoral candidate in the Educational Leadership, Policy, and Human Development program at North Carolina State University. He is an avid musician, playing in multiple bands around the Triangle.
Partner Institution Management
Contact:
email: tessa.derickson@duke.edu | phone: (919) 668-0483
Responsibilities:
Assists and supports the Office of the Registrar in planning, implementing, and defining processes for special degree programs and special projects. Particular focus on the Duke/Duke Kunshan joint degree and the establishment of all academic record management activities for Watts College of Nursing.
About:
Tessa now calls North Carolina home after relocating with her family from the Midwest. She joined the OUR staff in the Spring of 2019. She previously served as Registrar at the University of Wisconsin – Eau Claire. Originally from North Dakota, Tessa received her bachelor’s degree from Valley City State University (ND) and her MBA from the University of Sioux Falls (SD). In her free time, she enjoys spending quality time with her family. The family shares a love for sports, the outdoors, and family game night.
Contact:
email: sydney.umana@duke.edu | phone: (919) 684-0222
Responsibilities:
Manages and maintains student records for the Duke/Duke Kunshan University dual-degree undergraduate program, including admissions, registration, transfer credit, degree audit, transcripts, and degree conferral processes.
About:
A recent transplant from New York, Sydney has a BA in Mathematics and an MSEd in Higher Education Administration. She began her career in Higher Education as part of the Math Department at New York City College of Technology. When she isn’t catching up on tv shows with her husband or listening to podcasts, she can be found frequenting different types of conventions, listening to more podcasts, and practicing her amateur photography skills.