Self-service pertains to the ability of accessing and downloading a report either directly from DukeHub or on our Tableau public or Duke server. There are multiple options for accessing data and reports that are offered to Duke staff, including via the Department Center, on BI Publisher Query Viewer (with the appropriate user permissions), on our Data Visualizations webpage, or on our Duke Tableau server (with the appropriate user permissions).
Most of the data needed on a daily basis is already available to the Duke community through a variety of self-service resources. If you are in need of data not available through DukeHub or Tableau server, you may submit an ad hoc data request for the data by completing the Data Request form.
Data will only be released in accordance with the Family Educational Rights and Privacy Act (FERPA) and applicable Duke policies, and not all requests will meet these criteria. The Office of the University Registrar is the steward of student data, thereby responsible for establishing and enforcing policies to protect this data as well as safeguarding its proper use. The office is also responsible for the University’s compliance with the Family Educational Rights and Privacy Act (FERPA) and all requests for data are vetted with this compliance in mind. The University will not release personally-identifiable information in education records or allow access to those records without prior consent of the student, other than information deemed "directory information." Unless disclosure is to the student himself or herself, the consent must be written, signed and dated, and must specify the records to be disclosed and the identity of the recipient. Further information may be found by visiting our page on Privacy and Student Records.
A dashboard is a visual display of data usually provided on a graphical user interface. The Office of the University Registrar uses the Tableau software tool to present publicly various statistics such as enrollment and degree completions. You may access these statistics on the Data Visualizations page.
In 2014, Duke University recognized the growing interest and use of Tableau as a core data visualization tool across the University. The Office of the University Registrar provides interactive and visual information on various data items using this tool.
Reports and dashboards include some element of visualization such as a chart or graph, where as a standard data request typically has as a deliverable an Excel file with raw detailed or summary-level data such as in the form of a pivot table.
A minimum of 5 business days is needed to review and process each request, a number which may increase depending on the complexity of the data requested as well as the current workload.